{"id":1150,"date":"2018-01-19T11:15:39","date_gmt":"2018-01-19T11:15:39","guid":{"rendered":"https:\/\/madeirasidecartours.com\/?page_id=1150"},"modified":"2025-06-07T12:28:28","modified_gmt":"2025-06-07T11:28:28","slug":"informacao-do-consumidor","status":"publish","type":"page","link":"https:\/\/madeirasidecartours.com\/pt-pt\/informacao-do-consumidor\/","title":{"rendered":"Informa\u00e7\u00e3o do Consumidor"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ background_image=”https:\/\/madeirasidecartours.com\/wp-content\/uploads\/2018\/01\/madeira-sidecar-tours-tema-1200-v2.jpg” custom_padding=”40px||40px|” global_colors_info=”{}”][et_pb_fullwidth_header title=”Informa\u00e7\u00e3o do Consumidor” _builder_version=”4.16″ title_font=”|700||on|||||” title_text_color=”#ffffff” background_color=”rgba(255, 255, 255, 0)” background_layout=”light” custom_css_title=”text-shadow: 1px 1px 2px #000;” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” column_structure=”2_3,1_3″][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]Em caso de liti\u0301gio de consumo, o consumidor pode recorrer a\u0300 Plataforma Europeia de Resoluc\u0327a\u0303o de Liti\u0301gios em Linha, disponi\u0301vel em https:\/\/ec.europa.eu\/consumers\/odr<\/a> ou a\u0300s seguintes entidades de resoluc\u0327a\u0303o alternativa de liti\u0301gios de consumo:<\/p>\n

1. CNIACC \u2013 Centro Nacional de Informac\u0327a\u0303o e Arbitragem de Conflitos de Consumo<\/strong>
\nTel.: 213 847 484;
\nE-mail: cniacc@unl.pt;
\nWeb: www.arbitragemdeconsumo.org \/ www.facebook.com\/cniacc<\/p>\n

2. CIMAAL \u2013 Centro de Informac\u0327a\u0303o, Mediac\u0327a\u0303o e Arbitragem de Conflitos de Consumo do Algarve<\/strong>
\nTel.: 289 823 135;
\nE-mail: cimaal@mail.telepac.pt;
\nWeb: www.consumidoronline.pt<\/p>\n

3. Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<\/strong>
\nTel.: 239 821 690\/289;
\nE-mail: geral@centrodearbitragemdecoimbra.com;
\nWeb: www.centrodearbitragemdecoimbra.com<\/p>\n

4. Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/strong>
\nTel.: 218 807 000 \/ 218807030;
\nE-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt;
\nWeb: www.centroarbitragemlisboa.pt<\/p>\n

5. Centro de Informac\u0327a\u0303o de Consumo e Arbitragem do Porto<\/strong>
\nTel.: 225 508 349 \/ 225 029 791;
\nE-mail: cicap@mail.telepac.pt;
\nWeb: www.cicap.pt<\/p>\n

6. Centro de Arbitragem de Conflitos de Consumo do Vale do Ave\/Tribunal Arbitral<\/strong>
\nTel.: 253 422 410;
\nE-mail: triave@gmail.com;
\nWeb: www.triave.pt<\/p>\n

7. Centro de Informac\u0327a\u0303o, Mediac\u0327a\u0303o e Arbitragem de Consumo (Tribunal Arbitral de Consumo)<\/strong>
\nTel.: 253 617 604;
\nE-mail: geral@ciab.pt;
\nWeb: www.ciab.pt<\/p>\n

8. Centro de Arbitragem de Conflitos de Consumo da Regia\u0303o Auto\u0301noma da Madeira<\/strong>
\nMorada: Rua Direita, 27 \u2013 1o Andar, 9050-405 Funchal;
\nTel.: 291 215 070
\nE-mail: centroarbitragem.srias@madeira.gov.pt;
\nWeb: www.srrh.gov-madeira.pt<\/p>\n

Para mais informac\u0327o\u0303es consulte o Portal do Consumidor em https:\/\/www.madeira.gov.pt\/cacc\/Estrutura\/O-Centro-de-Arbitragem<\/a>
\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_cta title=”TEM UMA PERGUNTA?” button_url=”https:\/\/madeirasidecartours.com\/pt-pt\/contactos\/” button_text=”Contacte-nos” admin_label=”TEM UMA PERGUNTA?” _builder_version=”4.16″ header_font=”|800||on|||||” header_text_align=”center” body_font=”||on||||||” body_text_align=”center” use_background_color=”off” background_layout=”light” custom_css_main_element=”padding: 25px !important;||border: 1px solid #dadada;” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]Envie-nos um e-mail a qualquer momento e responderemos!
\n[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_image=”https:\/\/madeirasidecartours.com\/wp-content\/uploads\/2017\/12\/Madeirasidecartours-Ponta-Pargo_Madeira.jpg” custom_margin=”0px||0px|0px” custom_padding=”0px|0px|0px|0px” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ background_color=”rgba(0,0,0,0.35)” width=”100%” width_tablet=”100%” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_last_edited=”on|desktop” module_alignment=”center” custom_padding=”100px||110px|” make_fullwidth=”on” global_colors_info=”{}” width_phone=”100%” max_width_phone=”100%”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|95px||95px” custom_padding_tablet=”|25px||25px” custom_padding_phone=”|10px||10px” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_cta title=”PRONTO PARA UMA VIAGEM?” button_url=”https:\/\/madeirasidecartours.com\/sidecar-tours\/” button_text=”Reserve o seu Tour” admin_label=”PRONTO PARA UMA VIAGEM?” _builder_version=”4.16″ header_font=”|700||on|||||” header_text_align=”center” header_font_size=”30″ body_font=”||on||||||” body_text_align=”center” body_font_size=”20″ body_line_height=”1.4em” use_background_color=”off” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#7a232e” button_border_color=”#7a232e” button_font=”|700||on|||||” button_use_icon=”off” button_alignment=”center” header_line_height_last_edited=”off|desktop” custom_css_promo_button=”padding-top: 10px;” custom_css_promo_title=”padding-bottom: 15px;” button_text_color_hover=”#ffffff” button_border_color_hover=”#7a232e” button_bg_color_hover=”rgba(255,255,255,0)” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”on” button_text_color__hover=”#ffffff” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”on” button_border_color__hover=”#7a232e” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on” button_bg_color__hover=”rgba(255,255,255,0)” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Em caso de liti\u0301gio de consumo, o consumidor pode recorrer a\u0300 Plataforma Europeia de Resoluc\u0327a\u0303o de Liti\u0301gios em Linha, disponi\u0301vel em https:\/\/ec.europa.eu\/consumers\/odr ou a\u0300s seguintes entidades de resoluc\u0327a\u0303o alternativa de liti\u0301gios de consumo: 1. CNIACC \u2013 Centro Nacional de Informac\u0327a\u0303o e Arbitragem de Conflitos de Consumo Tel.: 213 847 484; E-mail: cniacc@unl.pt; Web: www.arbitragemdeconsumo.org \/ www.facebook.com\/cniacc 2. CIMAAL […]<\/p>\n","protected":false},"author":2,"featured_media":1924,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-1150","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/pages\/1150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=1150"}],"version-history":[{"count":4,"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/pages\/1150\/revisions"}],"predecessor-version":[{"id":5026,"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/pages\/1150\/revisions\/5026"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/media\/1924"}],"wp:attachment":[{"href":"https:\/\/madeirasidecartours.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=1150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}